1) International customers (outside The Netherlands, but inside the European Union) with a valid vat number (http://ec.europa.eu/taxation_customs/vies) are excluded from VAT.
2) International customers outside the European Union are excluded from VAT.
To buy VAT free you have to add your valid VAT number at the order form. In case this does not work please send us an email (to firstname.lastname@example.org) and request a VAT free account. We will update your account to VAT free.